Below are some common questions from our wholesale customers about ordering, shipping, and product details.
If you don’t find what you’re looking for, feel free to contact us at info@kimcmarket.com – we’re here to help!.
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Need Help?
If you have any questions about our wholesale products, bulk orders, or shipping, our team is ready to assist you. Click the button below to chat live with a customer support representative.
For inquiries outside business hours, please drop us an email, and we’ll get back to you within 24-36 hours.
📧 Contact: info@kimcmarket.com
Frequently Asked Questions
I'd like to suggest some products. Whom should I contact?
We are open to any suggestions as we want to make the best available for our customers. Please contact us using our Contact Form for your recommendations and a representative will follow up.
Can you ensure that my credit card information is safe and not shared?
Kim'C Market can't see nor store your credit card information. Like so many other merchants, we rely on payment gateway systems.
How do you source?
With our mission to improve people’s health by providing better quality Korean food products, Kim’C Market only offers the best quality food from the finest producers in Korea. All of our offerings have passed 12 internal criteria including taste, producer’s reputation, sourcing of ingredients, and brand philosophy.